Contact Us

Where we operate

Bespoke Labs is an online service. Lab testing is completed at Dynacare collection sites. We do not offer in-person support or accept walk-ins.

Contact & Response Information

For the fastest response, please contact us by email. Due to busy schedules, phone calls may not be returned unless they are related to billing or account access assistance. We respond to all emails within 24 hours, Monday to Friday. If you have not received a reply within that time, please check your spam or junk folder.

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Requisitions

Requisitions are reviewed and processed Monday to Friday, 6:00 a.m. to 4:30 p.m. Eastern Time. Orders placed after 4:00 p.m. on Friday will be reviewed and processed on Monday. Requisitions are not reviewed or processed on statutory holidays.

Hours

Monday to Friday: 6:00 a.m. to 4:30 p.m.
Saturday: Closed
Sunday: Closed

Important

We do not interpret results or provide medical advice.
If you have urgent symptoms or a medical emergency, contact your local emergency services.